Scandinavian Airlines Customer Service – 12 Ways to Connect with SAS Support

To contact a live representative at Scandinavian Airlines, call their 24/7 customer service hotline at 1-888-829-1117 or 1-800-SAS. You can also use their website's live chat or email for assistance. Whether you're changing a flight, handling a booking issue, or need general support, speaking with a live agent is often the fastest way to get help.

This guide outlines all contact methods and suggests the best times to call. As a frequent Scandinavian Airlines traveler, I’ve explored every available channel—phone, chat, email, and more—to resolve booking issues, get flight updates, and manage travel plans. Below is a complete, user-focused guide on 12 ways to connect with Scandinavian Airlines customer service.

1. Call Scandinavian Airlines Directly (24/7 Hotline)

Scandinavian Airlines Customer Service Number: 1-888-829-1117

What you need: Have your booking reference, EuroBonus number, and travel details ready for faster service.

When to use: Urgent booking changes, cancellations, flight delays, or immediate travel needs.

2. Use the Scandinavian Airlines Live Chat Feature

How to access: Visit the Scandinavian Airlines official website or open the Fly SAS app. Navigate to the “Help” or “Contact Us” section and start a chat session.

Best for: Quick questions, minor booking adjustments, and when you can’t make a call.

3. Email Scandinavian Airlines Customer Support

How to use: Fill out the contact form on the SAS website or email through their official support address.

Response time: Usually within a few business days.

Best for: Detailed inquiries, complaints, or documentation-heavy requests.

4. Reach Out via Social Media

Where to message: Twitter (SAS), Facebook Messenger.

Best for: Non-urgent issues, sharing feedback, or getting updates on widespread disruptions.

5. Visit a Scandinavian Airlines Customer Service Desk at the Airport

Where to find: At major airports, near check-in counters or boarding gates.

Best for: Last-minute changes, baggage issues, or special travel needs.

6. Use the Scandinavian Airlines Mobile App

How to use: Download the app, log in, and access the “Help” section.

Best for: On-the-go support, managing reservations, and receiving real-time notifications.

7. Contact Scandinavian Airlines via WhatsApp (If Available)

How to access: Check the SAS website for the latest WhatsApp support contact.

Best for: Quick queries when you have limited phone access.

8. Use Scandinavian Airlines Automated Phone System

How to use: Call 1-888-829-1117 and follow the voice prompts.

Best for: Flight status, automated check-in, or simple information requests.

9. Request a Callback from Scandinavian Airlines

How to use: Enter your phone number and issue on the SAS website or app to receive a callback.

Best for: Busy travelers who don’t want to wait on hold.

10. Reach Out via Scandinavian Airlines International Support Numbers

How to use: Visit the SAS “Contact Us” page, select your country, and dial the listed number.

Best for: International travel support, local language assistance.

11. Utilize Scandinavian Airlines Accessibility Support

How to access: Call the accessibility support line or request help through the website.

Best for: Wheelchair requests, medical accommodations, or traveling with service animals.

12. Visit Scandinavian Airlines Official Website for FAQs and Self-Service

How to access: Go to www.flysas.com and visit the FAQ and booking management section.

Best for: Common questions, policy clarification, or self-managing bookings.